How we work

The seven steps

1. 1

   Step 1: Discovery

   A short conversation on WhatsApp, a call or in person about your business, your customers and what prompted the project.

   You getA clear picture of whether and how we can help.

2. 2

   Step 2: Understanding requirements

   We ask the detailed questions: goals, audience, content, examples you like, deadlines and constraints.

   You getA written brief you can check and correct.

3. 3

   Step 3: Proposal and quotation

   You receive a proposal with scope, deliverables, timeline and price before any work starts.

   You getA fixed quote. No surprise costs later.

4. 4

   Step 4: Planning and design

   We plan the structure, then design concepts for you to react to. You see the direction before it's built.

   You getDesigns to review and approve.

5. 5

   Step 5: Development and implementation

   We build the approved design: website, system, campaign or print-ready files, sharing progress along the way.

   You getProgress updates and previews.

6. 6

   Step 6: Testing and review

   We test on real devices and check every link, form and file. You review and request final changes.

   You getA finished product you've signed off.

7. 7

   Step 7: Delivery and support

   We launch or hand over, train your team where needed, and stay available for support and improvements.

   You getYour files, access and a contact for help.